Clerk

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A Bank Clerk, also known as teller, is a financial service professional. He / She serves as the primary point of contact for most bank customers, administering basic banking transactions and answering most questions. This role is seen as an entry level position.

Job Responsibilities

A Bank Clerk accepts deposits and cashes checks, paying money to customers after validating the signatures on the check and fund availability.

1. When handling withdrawals, He / She verifies customer signatures and also examines their photo identification to ensure the validity.

2. He / She records all transactions made by entering notes into the bank’s computer system, accepts loan payments on behalf of her employer’s lending department.

3. He / She answers all customer questions and resolves any issues or problems with their accounts, referring the issue to the branch manager if necessary.

4. He / She promotes and educates customers on the bank’s products and services, such as credit cards, money market accounts and individual retirement accounts (IRAs).

5. He / She also ensures that the balance of her money drawer is accurate.

There are various other clerical roles you could be involved in as a bank clerk to help keep the bank in order. Just like any other business, banks need help with general tasks, such as data entry, filing, mail handlers, and messengers. As a bank clerk, you could be separated into one of the following:

Interest Clerk: Recording interest owed to saving accounts customers and interest owed to the bank from loans and other investments.

Loan Clerk: Recording and organizing loan information.

Statement Clerk: Preparing the monthly balance sheets of checking account customers.

Exchange Clerk: Working on international accounts, translating foreign currency into pounds sterling and vice versa.

Security Clerk: Recording, filing and looking after stocks, bonds and other investment documents.

Book keeping Clerk: Taking care of records for each customer’s account.

Required studies and skills

Usually, a bank clerk will need not only college, but also a superior education level, which can be any faculty related to the economic field (Economics, Finances, Marketing, Management, Accountability etcetera).

Educational Requirements

To gain employment as a bank clerk, a candidate must possess a degree or equivalent. While not typically required, employers tend to favour those who possess or are working toward a four-year degree, preferably in accounting, finance or a related field of study. He must also show an aptitude for mathematics, as well an understanding of the use of computers and other electronic equipment.

To be a good bank clerk, you must have:

  • The ability to work neatly and accurately
  • Good written and verbal communication skills
  • Good numeracy and calculation skills
  • Good IT skills and computer literacy
  • An honest and trustworthy nature
  • A good attention to detail
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